HELP

Questions and answers

Straight answers on the packrafts, ordering, shipping and what happens after. Anything else, email team@seekatouring.com.

The packrafts

What packrafts do you sell?

Three. Solo for hike and calm water. Tourer for mixed trips and rivers. Duo for two people, or one person and a lot of kit.

What are they made of?

Heavy-duty, ultralight tubes over an 840D floor. Yellow with black trim, the Seeka logo welded on. All three self-bail.

How much do they weigh?

The Solo is 2.4 kg, the Tourer 3.65 kg and the Duo 5.8 kg, with full dimensions on each product page. Rolled, every one of them rides on your pack. Figures are manufacturer specifications.

How do I inflate it?

With the air bag in the box. Scoop it full of air, seal it, and squeeze it into the valve. A few armfuls fills the hull in a couple of minutes. Stop when the tubes hold their shape and push back under a thumb, firm but not drum-tight. Packrafts run at low pressure, so there is no gauge and no number to chase.

Are they self-bailing?

Yes, all three. That also means you will get wet. Every Seeka self-bails, which means water comes in through the floor as well as over the tubes, and drains back out the same way. There is always some water in the packraft, so plan on wet feet and a wet seat every time, not just in rough water. You never have to bail. Dress to get wet: quick-dry clothes, shoes that can get soaked, and a warm layer in a dry bag on cool days.

What comes fitted?

Every Seeka has a self-bailing 840D floor and a welded logo. The Solo and Tourer come with a removable inflatable seat and an EVA backrest; the Duo comes with two of each. Every model also ships with an air bag, carry bag, skeg, tie-down straps and a repair kit. The full list is under In the box on each product page.

Where are they made?

Designed and tested in Australia, built to our specification by our manufacturing partner, and made to be explored across the world. Every order ships direct to your door in Australia or New Zealand by tracked express. The warranty is held in Australia, and you are buying from an Australian business.

How to get a packraft

How do I buy one?

Add it to the cart and check out. Shipping is shown before you pay, and your order confirmation lands in your inbox straight after.

How long does it take?

Allow 3–4 weeks for delivery from purchase. Every Seeka is made to order, then comes by tracked express to your door, anywhere in Australia or New Zealand. We email you when it is on its way.

How much do they cost?

Every price is on the product page. $799 for the Solo, $1,299 for the Tourer, $1,799 for the Duo. Delivery is free on every order until 20 Nov (standard rates: A$99 for the Solo or Tourer, A$150 for the Duo, A$20 for paddles and the backpack and A$5 for air bags and repair kits). New Zealand pays the same rates converted to NZ dollars at checkout (about NZ$126, NZ$191, NZ$26 and NZ$7).

Buying and support

Where do you ship?

Australia and New Zealand, direct to your door by tracked express. Delivery is free on every order until 20 Nov. Standard rates are A$99 for the Solo or Tourer, A$150 for the Duo, A$20 for paddles and the backpack and A$5 for air bags and repair kits, each group charged once per order; New Zealand pays the same rates converted to NZ dollars at checkout (about NZ$126, NZ$191, NZ$26 and NZ$7).

What is the warranty?

Two years on materials and welding, from the date of purchase, for the original purchaser. A covered defect is repaired free. Wear, UV, heat, accidents, misuse and modifications are not covered. Full note on the warranty page.

Can I return it?

If something is faulty you are covered by the consumer guarantees under Australian Consumer Law, and by our two-year warranty on materials and welding on top of those. Manufacturing defects are a warranty claim. Change of mind is not a reason for a return, used or unused. Full terms are on the returns page.

Do you sell paddles, PFDs, or helmets?

Paddles, yes: a four-piece fibreglass paddle at $169, 220 to 230 cm, or $145 when it ships with a packraft. Every accessory is cheaper alongside a packraft: add it from the packraft page and the bundle price is applied at checkout. For PFDs and helmets, buy gear that carries the Australian standard, and wear it every time you are on the water.

Can I try one before I buy?

In Australia, yes. Hire any model for a weekend, two days minimum, paddle included, with a refundable bond. Take it to the water you actually paddle and decide from there. Rates and dates are on the hire page.

Hiring a Seeka

What does hire cost?

The Solo and Tourer are $75 a day and the Duo is $100 a day, with a 2-day minimum. A four-piece paddle, pack bag and repair kit go out with every packraft.

Is there a bond?

Yes, a $300 refundable bond per booking, however many packrafts go out. It comes back to you once the gear is home and checked.

How does it get to me?

We post it to your door and you post it back. Freight is quoted with your booking and paid by you, both ways.

Where can I hire one?

Hire is available in Australia. Send a request from the hire page with your dates and where to deliver, and we confirm availability and freight by email.

Get in touch

Still have a question?

Email team@seekatouring.com and a real person will get back to you.

Contact us